If Twitter is broken and you want to contact Twitter here is how to get help.

Visit http://twitter.com/help/escalate and fill out the simple form to get help with Twitter.

It is probably a good idea to first review the Twitter Help Center and search for your issue.  I found my issue ( no emails being sent for DM’s and new followers ) and was able to include that as a reference in my form submission.

Twitter Help Center

They seem like a pretty friendly group and quite helpful. I hope your Twitter issues are solved quick as a tweet.

The user interface for twitter is new in September, 2010. A few initial reactions.

The New Twitter

1. It is missing the classic user generated RT messages on the @ Mentions tab.
2. Allows you to scroll down the page forever. That is kind of fun.
3. Is much wider. 1040 pixels wide now.
4. Favorites: Now available in the sidebar of Home and in the main column of Profile.
5. Is not intuitive and takes time and effort to learn how to use.
6. I think that the new Retweets tab should automatically display Your Tweets, Retweeted, instead of everyone else’s.
7. Wouldn’t it be grand if there were notifications of new DMs and @ Replies?

What do you think of the new Twitter user interface? Late last night a few folks agreed with the cry for the missing RT in the @ Mentions tab.

People want their RT recognized.

Twitter continues to evolve and add new features and new buttons.  Third party applications add them as well.  There have been times for me when a command line Twitter shortcut is much faster and works when other interfaces do not.

As a former Unix admin I have a natural love of the command line. Below are three choice command line commands out of many that you might also find handy to know.

Warning; Not all third party apps are programmed to provide the feedback message or answer to these commands, but they do send the command to Twitter for processing.

How to Quickly Follow Someone on Twitter in Any Application

Problem: Sometimes I click the follow button on my Twitter home page and nothing happens or the progres wheel just keeps spinning without following and updating the page. (Due to 85+ tabs open in Firefox)

Problem: You are using a new twitter application, maybe a new mobile app, and you need to quickly follow someone, but don’t see how.

Solution: In the message box type;

F UserName

You will then see a confirmation message indicating that you are now following that person or that you already do if you are on Twitter.com.  This command works on twitter.com and in Seesmic buy your mileage may vary on other third party applications.

How to Quickly Favorite a Tweet

Problem: You want to Favorite a Tweet really fast.

Solution: In the message box type;

FAV UserName

This will only Favorite the person’s latest tweet. The command is not case sensitive.

How to Quickly See Twitter Profile Details

Problem: You need to quickly see Twitter Bio information

Solution: In the message box type;

WHOIS UserName

Capitalizing all letters works too.  Many third party applications will not support this command because they have no way to present the information, but it works on your Twitter.com page.

Twitter Profile Information Provided includes;

1. Account holder’s Name, usually your first and last name
2. Month and Year that the Twitter account was created
3. Twitter Bio description, usually a description of your and what you like
4. Twitter Location, usually a city
5. The URL you entered in your Bio, usually your blog or website

Here is a screen shot of  whois fairminder

Twitter Command Line Whois Information Displays Across the Top

Follow, Favorite and WhoIs

F UserName

FAV UserName

WHOIS UserName

Did you know these and many others exist?  Do you use any command line commands on a regular basis? Leave your comments below.  For a full list of commands visit Twitter.com forums and then come on back and share a comment.

You can Translate Twitter

I just learned that Twitter is currently crowd sourcing the the translation of the Twitter website into German and  Italian by Twitter users.

Here is a link to the full explanation – http://twitter.com/translate

The more you translate the higher level badge you can earn. The Levels go from one to ten and look like this.

Twitter Translator Badge

Are you helping to Translate Twitter?